Stock Qty shown on our website are physical stock that are available in our warehouse ready for immediate pickup or dispatch. We understand the importance of timely delivery hence we carry a large amount of inventory in our warehouse for your convenience.
For products that are listed as being available from our supplier, goods are generally available in our warehouse within 24~48 hours from the time of order. The goods will automatically be dispatched once your order is complete. For pickup orders, we will notify you when it's ready for pickup.
Due to the high volume of inventory turnover, we update our Stock Qty twice daily and we have many new shipments arriving everyday. We always attempt to keep the stock level as accurate as possible and you will be contacted in the event of any product being not available from your order. If you have any special or urgent enquiries, please don't hesitate to contact our sales staff for assistance.
Orders placed on this website will be processed by our sales team in the most efficient manner. For pickup, goods can be picked up between 9am to 5:30 pm from our East Brisbane warehouse. For dispatch, orders placed before 2pm is dispatched on the same day if you have seletected all items that are in stock. For any items that needs to be backordered, we will notify you when the goods are ready for pickup or it will be automatically dispatched when ready.
If for whatever reason, you do not receive a feedback on your order. Please contact us at firstname.lastname@example.org. We also welcome any feedbacks or comment. Please do not hesitate to contact us for any enquiries.