Reseller Login
Compuworld Help Center

 

Why Buy from Compuworld 
 
Compuworld has been in business for over 20 years and we are proud to provide the latest in  IT solutions to our customers.   We strive to become your one stop shop for all your IT needs.  We offer to our customers a large range of products, competitive prices, fast delivery and helpful staff to answer your questions.    We have large amount of ready inventory  in our warehouse that is able to be shipped same day so you can get what you ordered quicker.    You can always trust us to provide the quality products that is backed up with over 20 years of experience in the industry.
 
 
 
Registering with Compuworld 
 
To gain access to our online catalogue, please first register online with your company's ABN.   Once registered, you will gain access to information on our latest products, prices and promotions as it becomes available.   You will also be able to use our online tools such as system configurator, consumable finder, Download CSV pricelist, create additional users, create quotation, Email quotes to your customer and more.   Our website is constantly being updated and we look forward to brining you further convenience in doing business with us.
 
 

Stock Level:

 

Stock Qty shown on our website are physical stock that are available in our warehouse ready for immediate pickup or dispatch.   We understand the importance of timely delivery hence we carry a large amount of inventory in our warehouse for your convenience.    

 

For products that are listed as being available from our supplier, goods are generally available in our warehouse within 24~48 hours from the time of order.   The goods will  automatically be dispatched once your order is complete.   For pickup orders, we will notify you when it's ready for pickup.

 

Due to the high volume of inventory turnover, we update our Stock Qty twice daily and we have many new shipments arriving everyday.   We always attempt to keep the stock level as accurate as possible and you will be contacted in the event of any product being not available from your order.   If you have any special or urgent enquiries, please don't hesitate to contact our sales staff for assistance.

 

 

Order Processing:

 

Orders placed on this website will be processed by our sales team in the most efficient manner.    For pickup, goods can be picked up between 9am to 5:30 pm from our East Brisbane warehouse.    For dispatch, orders placed before 2pm is dispatched on the same day if you have seletected all items that are in stock.   For any items that needs to be backordered, we will notify you when the goods are ready for pickup or it will be automatically dispatched when ready.

 

 

If for whatever reason, you do not receive a feedback on your order.  Please contact us at admin@cw.com.au.    We also welcome any feedbacks or comment. Please do not hesitate to contact us for any enquiries. 

 

 
Payment for your order
 
We accept the following forms of payment:
  • Pickup Only - EFTPOS, Cash
  • Delivery - C/C (Visa, Master Card with 1% surcharge, Amex 4% surcharge), Direct Deposit, PayPal (Approx 1.5% surcharge) and MoneyTech (2 % surcharge)

 

For direct deposit, please email us the payment confirmation to payment@cw.com.au.   To avoid delay please clearly reference your payment description with your company name or our Compuworld's order number.
 
 
Warranty Returns 
 
For Warranty information, please contact our support staff on (07) 3100 7190 or email ra@cw.com.au.   Alternatively, you can find most information on this website.
 
 
Trading Hours 
 
Our trading hours are Monday to Friday 9am to 5:30pm.